Access your account by logging into teams.wethos.co, navigating to the "Settings" tab on the left. You'll automatically be brought to your "Account" from the top menu bar. You'll be able to view and edit your account details from there.

Areas you can edit include:

  1. Your first and last name

  2. Your mailing list preferences

  3. Your password

  4. Your phone number

Note: You'll notice that you cannot make edits directly to your email address. If you'd like to make that change, please reach out to [email protected] and include the email address you'd like to swap it with. Our team will confirm the change with you and your new email address will become the email you use to sign in. 

1. Your first and last name

Make updates to your first and last name by clicking the pencil icon in the "Account Information" box and updating those fields directly.

Click the "Save" button to confirm the changes.

2. Your mailing list preferences

View and make edits to your mailing list preferences by clicking the pencil icon in the "Account Information" box and checking or unchecking the boxes.

The first box refers to our traditional mailing list including news about our blog, company-wide happenings and announcements.

The second box refers to the User Research Club, a group of users within the community who are invited to casually engage in testing different features and aspects of the platform.

Regardless of the box you select, you'll receive account-level emails from Wethos from time to time.

Click the "Save" button to confirm the changes.

3. Your password

Change your password by clicking the "change password" button at the bottom of the page.

You'll be prompted to enter your old password and a new password twice for verification.

*Ensure that your password meets the minimum character and symbol requirements before clicking the "Change Password" button to confirm the changes or exit out of the window without making any changes by clicking "Cancel."

4. Your phone number

Simply click on the phone number field and begin typing the phone number you'd like to use as verification for your account.

Want to make a different change to your account?

You'll notice that you cannot make edits directly to your email address. If you'd like to make that change or any other not listed in this article, please reach out to [email protected] and include the email address you'd like to swap it with. Our team will confirm the change with you and your new email address will become the email you use to sign in.

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Still have questions? We're happy to help!

Contact us at [email protected]

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