**IMPORTANT NOTICE: On May 14th, 2024 all Wethos Payments Accounts will be closed as we are transitioning to a new form of payment acceptance for your invoices. Once closed features such as debit cards, account statements, account transfers, and account and routing numbers will no longer be available. On May 14th, the Payments Tab will also no longer be available. Please download your account statements or CSVs before this date and make any withdrawals of the funds in your account. If there are any funds left in the account, they will be mailed to you within 30-60 days of account closure. You can learn more about this in our featured Help Center article HERE.
The following document has all of the following information. Use this table of contents to easily jump to the information that you are looking for.
Card Usage and Restrictions:
1. How can I use my Wethos Card?
It’s YOUR Card!
This card is only for your use and for all your business needs. You can use your Wethos virtual and physical cards for business purposes only and cannot be used for personal, household, or family purposes.
You may not request an additional card for another person. If you give anyone else access to your card, we will treat any transaction they initiate as authorized by you, and you will be responsible for all transactions and fees that occur.
ATMS and Retail Withdrawals
With your PIN, you can use your card to draw available funds from your account from any ATM or point-of-sale (POS) device in the US that displays the Visa, VisaATM, Interlink, or Accel acceptance marks. Note that not all merchants will allow you to get cash back through their POS devices and some ATMs may charge a fee (though Wethos does not.)
Allpoint ATMs have a $0 fee
Withdrawals: Make withdrawals at any eligible, US-based Allpoint ATM. You can also use your card at any ATM in or outside of the US where Visa is accepted.
ATM withdrawals are limited to $500 per day
Deposits: Make cash deposits at any eligible, US-based Allpoint ATM.
Deposits are limited to $1,000 per transaction, $2,000 per day.
Allpoint ATMS do not accept checks, envelopes, or non-US dollars.
Non-Allpoint ATMs (Visa, Plus, Interlink, or Accel)
In the US, most ATM operators set their own fees. As a result, the range of fees is wide; however, typical ATM withdrawals typically cost users between $2 to $5 on top of the withdrawn amount.
Withdrawals: Make withdrawals at eligible, US-based ATMs that are part of the Visa, Plus, Interlink, or Accel networks.
Virtual Debit Card
When you open an account, you’ll also receive a Virtual Card represented by a 16-digit card number, a 3-digit card verification value (“CVV”) number, and an expiration date. The Virtual Card is separate from your physical card and can be managed through teams.wethos.co. The Virtual Card accesses the available funds in your account to make card-not-present transactions anywhere Visa debit cards are accepted in the same way as your physical debit card. We will issue you a replacement Virtual Card when it expires.
Your use of the Virtual Card is subject to the terms of this agreement, including transaction limitations, to the same extent as your physical card.
Split Transactions
You can tell a merchant to charge your card for part of a purchase and pay any remaining amount with cash or another card. Some merchants do not permit these “split transactions.” If they do, you must tell the merchant the exact amount you’d like charged to your card. If you fail to let the merchant know you’d like to complete a split transaction and/or you don’t have sufficient available funds in your account to cover the entire purchase amount, your card will likely be declined.
Foreign Transactions
When using your card outside of the US, charges from foreign merchants and financial institutions may be made in a foreign currency. We will bill you in U.S. dollars based on the exchange rate on the day we settle the transaction, plus any special currency exchange charges that may be imposed by the Visa network and/or by any third party used to complete the transaction.
Regardless of whether the transaction is made in foreign currency or in US dollars, additional fees may apply to all international transactions using your card. Since Wethos doesn’t impose a fee, any fees applied elsewhere are outside of our control.
You can find more detailed information about how to use your card in this agreement.
Additional Benefits from Visa and Fraud Alerts Program
Your Card may also be eligible for certain benefits provided by Visa. Please see the Visa Debit Card Benefits Guide for a full description of all additional benefits to which you may be eligible, specifically Visa Zero Liability Benefits. You are also eligible for Visa’s Fraud Alerts Program.
2. What are my spending and withdrawal limits?
You may use your card to access funds up to the amount of your Available Balance in your Account.
Card Use | Limitations for Your Account |
ATM Withdrawals | $500/Day |
POS Transactions and other transactions at Merchants | $5,000.00/Day |
ACH Origination Debit | $15,000.00/Day |
ACH Origination Credit | $15,000.00/Day |
Learn more about your account Limits and Fees here.
3. Where can I withdraw cash?
Your Wethos physical card will work at any ATM that displays the Visa, Visa ATM, Interlink, or Accel acceptance marks. Locate an ATM near you here.
4. Can I use my card internationally, outside of the US?
Yes! You can use your Wethos card when traveling outside the US anywhere Visa is accepted. Keep in mind that Wethos does not charge a fee for international transactions, but there may be a foreign transaction fee from 3rd party vendors for use of your card abroad.
5. What are the fees for using my card?
Account
There are no fees to open an account!
Withdrawals
Wethos doesn’t charge you any withdrawal fees when using an ATM or transferring money to/from an account you’ve linked to Wethos. Allpoint ATMs have $0 fees, but non-Allpoint ATMs or 3rd party vendors may charge you a fee, which is outside of our control.
International
We do not charge additional fees for international POS (point of sale) or ATM transactions, currency conversions, international ATM withdrawals, ATM transactions, or card replacements. An ATM or 3rd party vendor may charge you a fee, which is outside of our control.
Learn more about your account Limits and Fees here.