In this article:
How do I downgrade from Pro to Starter?
If you decide you want to downgrade from Wethos Pro to Wethos Starter, you can easily cancel your subscription by following these steps::
Click on your profile picture in the top right corner and select Account Settings.
Scroll to “Subscription Settings” and click “View or Update Billing Info.” You’ll be taken to the customer portal, where you can manage your subscription.
Select the Cancel plan button
Select a cancellation reason to help us improve (optional).
Please note that by downgrading to Wethos Starter, you will lose access to some of the features and benefits of Wethos Pro, such as unlimited projects and proposals, access to the Wethos invoice payment methods, custom branding, customizable proposal templates, and more. You can always upgrade again at any time if you change your mind.
When will my subscription downgrade take effect?
Your downgrade will take effect at the end of your current billing cycle. This means you will still have access to all Pro features until then. After that, your account will be switched to the Starter plan, and you will no longer be charged.
What features will I lose if I downgrade to Wethos Starter?
If you switch from Wethos Pro to Wethos Starter, you will lose access to all the features exclusive to the Pro plan. These include:
| Pro | Starter |
Get up and running |
|
|
Create projects and clients | Unlimited | 1 active project |
Send proposals and contracts for signature | Unlimited | 1 active proposal |
Accept payments in your favorite payments platforms | Access to all of the Wethos Payment Methods to allow clients to pay you directly through your invoices | No access to Wethos Payment Methods |
Professionalize your business |
|
|
Customized branding | Logo, name, font, and color | Logo and name only |
Wethos community templates (scopes, services and contract terms) | Unlimited | 1 project from template |
Customizable template library (scopes, services and contract terms) | Unlimited | No access |
Access to intelligent pricing recommendations | Unlimited | No access
|
Duplicate past scopes of work | Unlimited | No access |
Manage client-level projects and invoices | Unlimited | 1 project |
Maintain project pipeline | Unlimited | 1 project |
Understand historical revenue (3 months, 12 months, YTD) | Unlimited | No access |
Schedule invoices to send at a future date | Unlimited | No access |
Send invoice reminders to clients | Unlimited | No access |
Scale up with others |
|
|
Create unlimited multi-member team projects | Unlimited | 1 active project |
Invite teammates to projects | Unlimited | 1 active project |
What will happen to my projects after I downgrade?
After you downgrade, you’ll only have access to your most recently created project. Any older projects you have created will be hidden from your Projects tab.
Can I still create and send invoices when I downgrade?
Yes, you can create and send unlimited invoices and maintain an invoice pipeline on the Starter plan. However, only on the Pro plan can you schedule invoices to send later, send invoice reminders to clients, and accept payments directly through your favorite payment platforms.
Can I restore my Wethos Pro subscription if I change my mind?
Yes! You can upgrade your subscription plan anytime from your account settings. Your upgrade will take effect immediately.
How can I get help or support if I have questions or issues with downgrading?
If you have any questions or issues with downgrading your plan, contact our support team at [email protected] or chat with us by logging into your account. We are happy to assist you with any concerns or feedback.