Frequently Asked Questions

What is Wethos?

How Wethos works, what it can do for your business, and what sets it apart from other solutions.

Written by Akua Sencherey
Updated over a week ago

How can Wethos help me grow my business?

The platform's value to you.

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Will Wethos send me new business leads?

Getting work with Wethos.

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Where can I go for additional support?

Additional support from the Wethos team.

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How can I join the Wethos Slack Community?

Join our Slack Community and connect with collaborators.

Written by Molly Smith
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What’s included in my trial period?

More details about your 60-day, unlimited access to Wethos.

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What happens at the end of my trial period?

After the 60-day, unlimited access period, you have the option to remain in the free tier, or retain access to our Services Library.

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What happens if I don’t upgrade my account?

Account access without a plan upgrade.

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What's the cost to run my studio?

What's included in your Wethos account before and after the 60-day, unlimited access period.

Written by Molly Smith
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Do you offer an annual subscription?

Additional subscription options.

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Can I change my plan at any time?

Updating the details of your plan.

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When will my card be charged?

Plan terms and billing cycles.

Written by Akua Sencherey
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What types of payment do you accept?

Payment methods for your Wethos plan.

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How can I team up with new collaborators?

Invite your team and divvy up services in just a few clicks.

Written by Akua Sencherey
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How many teammates can I invite to work on projects?

Limits to teammate or collaborator invites.

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If I invite teammates to work on a project, do they also need to pay for a plan?

Invited teammates' access on the platform.

Written by Akua Sencherey
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What if my teammate wants to upgrade to a paid plan?

Plan options for your invited teammates.

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Can I split my plan fee amongst multiple teammates?

Sharing plan fees with your teammates.

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General Payments Questions

Get started with Payments by checking out these general FAQs.

Written by Molly Smith
Updated over a week ago

Payments Account Application

How to apply, the application process, and information you'll need on hand when applying for a payments account.

Written by Molly Smith
Updated over a week ago

Your Payments Account Settings

Update, find, or edit information in your payments account.

Written by Molly Smith
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Payments Account Transactions

Information about transactions made with your payments account.

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Wethos Card

Information regarding your Wethos Debit Card: how to get started, usage, and security.

Written by Molly Smith
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Bank Statements

Information about generating bank statements in your payments account.

Written by Molly Smith
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Linked Bank Accounts

How to link external bank accounts and route money to your payments account.

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Tax Resources

Information regarding taxes, documents, and how to add tax value to your project cost.

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Security & Privacy

Information about security and the protection of data for your payments account.

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Legal Resources

Terms and agreement documentation for reference.

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Can I delete my Wethos account?

How to delete your Wethos account.

Written by Akua Sencherey
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Will my clients have access to the Wethos platform?

Client access to the platform.

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Where can I log-out of the platform?

Logging out of your account.

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How can I change my email address and/or password?

Edit email address and password.

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How can I report a Code of Conduct violation?

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What is Wethos' Community Code of Conduct?

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